Last updated: 27 July 2026

1. Introduction

Welcome to Manchester Creatives. We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information when you use our website:
 

• Name

• Email address

• Telephone number

• Business name

• Business location

• Profile information you choose to provide

• Payment information (processed securely by our payment provider—we do not store your full card details)

• Messages sent through contact forms

• Website usage data, including cookies, IP address, browser type and device information

 
3. How We Use Your Information
 
We use your information to:
 

• Create and manage your account

• Provide our services

• Display business listings where you choose to publish them

• Process membership payments

• Respond to enquiries

• Improve our website and services

• Detect fraud and maintain website security

• Send service-related emails

• Send marketing communications where you have consented

 
4. Legal Basis for Processing

We process your personal data because:
 

• It is necessary to perform our contract with you.

• We have a legitimate interest in operating and improving our platform.

• You have given us consent where required.

• We are required to comply with legal obligations.

 
5. Cookies

We use cookies to:
 

• Keep you signed in

• Improve website performance

• Analyse website traffic

• Remember your preferences

 
You can control or disable cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate the website, such as:
 

• Website hosting providers

• Payment processors

• Analytics providers

• Email service providers

 
These providers only process your information on our behalf and under appropriate security measures.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

9. Your Rights

Under UK GDPR, you have the right to:
 

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request transfer of your data

• Withdraw consent where processing is based on consent

 
To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact us using the contact form on our website or via the email address provided on our Contact page.

If you are unhappy with how we handle your personal information, you have the right to complain to the Information Commissioner's Office (ICO).